TriMet launches survey to improve connections with riders of all languages

Questions about transit use, language, and communication preferences will help TriMet understand how to best support the community's language needs. 
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Why this feedback is important
Data from TriMet and the 2020 U.S. Census shows that nearly 119,000 people or roughly 8% of residents over the age of five in TriMet's tri-county service area have limited ability to read, write and speak English. TriMet and their community partners connect with people in multiple languages about how to use their transit service through outreach and at local events. 

This survey will build on that. TriMet will use what they learn to improve access to services and make it easier to ride for people who may have difficulty understanding English.

Learn more about the survey here. Take the survey here.