What is Get Home?
Get Home is a Guaranteed Ride Home program administered by Westside Transportation Alliance. We'll cover up to $35.00 of your Uber or Lyft fare in the event you experience unforeseen circumstances like personal illness, family emergencies, or unexpected overtime, that makes completing your alternative commute difficult or impossible.
Who's eligible?
Anyone who regularly logs alternative commute trips on GetThereOregon.org and lives or works in Washington County, or is an employee of or otherwise affiliated with WTA member business can use Get Home.
You must log at least eight alternative commute (train, transit, e-bike, bike, walk, skate, electric or kick scooter, & carpool) trips on Get There in a month to be eligible.
When can I use it?
Uber or Lyft trips where Get Home vouchers are used should start at or near your work location. This location should match or be near the ‘work’ address listed on your Get There account.
Get Home vouchers may be used only for unforeseen circumstances like personal illness, family emergencies, or unexpected overtime, that makes completing your alternative commute difficult or impossible.
Acceptable uses:
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You get sick during the workday and cannot bike, walk, or take transit home.
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A family member (child, partner, elder, etc) has a sudden emergency and you need to leave work unexpectedly.
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Your carpool driver has to leave unexpectedly and you're stranded.
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You miss the last bus because you were asked to work overtime unexpectedly.
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Your bike breaks down and you're unable to fix it or take it on transit.
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A sudden storm, extreme heat, or safety issue makes it dangerous to use your regular alternative mode.
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A pet emergency arises and you need to get home urgently.
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A train or bus line unexpectedly shuts down due to an emergency.
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Your scooter/e-bike dies unexpectedly and there's no place to charge it.
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You injure yourself during the day and can’t walk or bike home safely.
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You receive news of an emergency while at work and need to travel somewhere other than home.
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You use Get Home only in rare, legitimate emergencies (e.g., illness, family emergency, unexpected work demand).
Unacceptable uses:
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You’re tired after biking and don’t feel like riding home.
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You want to get home faster to avoid traffic or a long commute.
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You knew your carpool driver wouldn’t be available that day and didn’t plan ahead.
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You voluntarily worked late to finish a personal project or get overtime pay.
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You don’t feel like loading your bike onto the bus or MAX.
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It’s raining a little and you didn’t bring rain gear.
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You want to get home quickly to walk your dog at the usual time.
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The service was reduced or canceled ahead of time and you didn’t check the schedule.
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You forgot to charge your e-bike the night before.
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You’re sore from a workout and would rather take a car.
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You want to run errands or go to a friend’s house after work.
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You use Get Home as a backup plan whenever you're unsure about your commute, rather than as a last resort.
We know that real-life situations can be complicated, and no two are exactly alike. While we trust participants to use Get Home in good faith, we do reserve the right to review individual trips if something seems out of the ordinary. In the rare case that we do need to follow up, we may ask for simple documentation like an email, text, or service alert to help confirm the situation. If we find that a trip doesn’t meet the program guidelines, we’ll always start with a friendly reminder. Repeated misuse may lead to a request for reimbursement (up to $35.00) or, in some cases, removal from the program.